FAQ

  • How Do I Place An Order?

    Simply search for your preferred attraction and then select the date as well as the type of ticket that you want to book.

  • How Can I Use a Dicount Coupon?

    To use a discount coupon/code, simply click on "Redeem Coupon" and enter the coupon/code in the first box. (As shown in the screenshot below)

     

    Redeem_Coupon.png

  • How Do I Know If My Order Is Confirmed?

    You should receive an email confirmation stating that your order was confirmed or you will get an email from our support team informing you that your order is already being processed.

     

    Note: If you encounter an error upon booking, the 1st thing to check is if a payment has been processed on your selected payment method. If there was a payment processed, you may reach out to our Customer Service team through WhatsApp using this number: +971 50 336 9944 or send an email to: support@ticketstodo.com so we can confirm if your order was successfully processed or not.

  • Which Currencies Are Accepted?

    TicketsToDo displays activity prices in a number of currencies including AED, USD, EUR, GBP and more. However, all displayed currencies will be charged in AED.

  • What Do I Do If I Don't Receive My Ticket/Voucher?

    Please reach out to our Customer Service team through WhatsApp using this number: +971 50 336 9944 or send an email to: support@ticketstodo.com so we can assist you accordingly.

  • How Long Will I Have To Wait To Receive My Order?

    Estimated turn around time to receive your order is 30 mins.

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